Delete your data, any time.

You control the data Lotsmith holds and can have it deleted at any time. This page explains how, including data associated with a Facebook or Instagram account you connected to Lotsmith. It is the data deletion instructions for the Lotsmith Facebook app.

When you connect a Facebook Business account, Lotsmith stores only what it needs to publish content you approve: your Facebook user id, the id and name of the Facebook Page you chose, and access tokens. The access tokens are encrypted before storage, are never shown back to anyone, and are never written to logs. We never see or store your Facebook password, we never collect data about your customers, and nothing is ever posted without your approval.

The fastest way to remove this data is to disconnect Facebook inside the app:

• Sign in to Lotsmith and open Profile.
• Go to the Publishing tab and open the Facebook card.
• Choose Disconnect Facebook.

Disconnecting immediately removes your stored access tokens from use, and Lotsmith stops accessing your Facebook or Instagram data. You can reconnect later if you want to publish again.

To delete all of the personal data Lotsmith holds, not only the Facebook connection, email hello@lotsmith.co from the address on your account, or write to us with your name and dealership. We will verify the request came from you and delete or anonymize your personal information within 30 days, except billing records we are legally required to keep. This is the same right described in our Privacy Policy, and you will never be treated worse for using it.